Product Material

Colour

Dimensions/size

Month Of Manufacture

Washing Method And Handling Precautions

A Manufacturing Country

Manufacturer

Importer

Quality Assurance Standard

AS Person In Charge

Phone Number

Side Shirring Padded Sleeveless

Size

김엄지

Cocoblanc

Tops

Dresses

Pants

Skirts

Outerwear

Shoes

Bags

Fashion Items

Two-Pieces/Sets

Shipping Info

Zigzag Exchange/Return Policy

Terms and Precautions

• Shipping Method: Package delivery<br/> • Shipping Period: Usually shipped within 2-5 business days<br/> • Shipping may be delayed due to reasons attributable to force majeure, such as a natural disaster, change in inventory, or package courier circumstances.<br/> • Items are shipped based on the shipping date notification from each shop. Please check the detailed product description for the schedule, such as for reserved shipping.<br/> * Shipping may take longer or may not be possible for remote mountainous areas or islands such as Jeju Island.<br/> • For some products or some regions, an additional shipping fee may be charged.<br/> * Products that cannot be bundled for shipping due to the nature of the product<br/> * If freight charges are required<br/> * For Jeju Island and other islands or remote mountainous areas

• Exchange Shipping Cost : ₩5000 (KRW)<br/>• Return Shipping Cost : If you retrun partical item in an order ₩2500 / If you return an entire order ₩5000<br/>• Remote Area Surcharge : ₩2000<br/><br/>* If the reason for the exchange/return is due to a change of mind, the buyer must pay for the exchange/return shipping fee.<br/>* If the reason for the exchange/return is a product defect/incorrect delivery, the seller must pay for the exchange/return shipping fee.

[Exchage&Retrun Cost]

Returns/exchanges due to the customer's change of mind are possible within 7 days of when the package is delivered. (However, if the product that was received differs from what was indicated or advertised, returns/exchanges are possible within 3 months of receiving the package. Customers must request a return/exchange within 30 days of becoming aware of the issue.)

[Eligible Period for Exchanges/Returns]

• You may submit a request to exchange/return an order from [My Page] > [Orders/Shipping] > [Order Details].<br/> • Returns/exchanges may incur additional costs depending on the cause of the return/exchange. Please discuss with the seller before requesting a return/exchange.<br/> • If there is a separate exchange, refund, or service policy that is written in the detailed product description of a certain store, this policy will take precedence.<br/> • When requesting an exchange/return, you cannot change the quantity of the item.<br/>• Returns/exchanges to Jeju Island or other islands and remote mountainous areas may incur additional costs.<br/> • If products cannot be bundled for shipping due to the nature of the product (electronics, furniture, etc.), an exchange/return shipping fee may be charged in proportion to the number of products that were ordered.<br/> • Exchanges are only possible for the same product option up to 1 time.<br/> • The price may change if you change the option of the product being exchanged.<br/> • The [Expected Refund Amount] that was shown upon requesting an exchange will be deposited by the seller into the customer's refund bank account.<br/> • Exchanges may be denied depending on the inventory at the time when the product is received. You may contact the seller to have the same product re-shipped or receive a refund.<br/> • The customer may choose how to pay for the return/exchange cost.<br/> * Returns: Select from the following: Deduct from the amount to be paid / Enclose inside the package / Deposit to the store's bank account<br/> * Exchanges: Select from the following: Enclose inside the package / Deposit to the store's bank account<br/> • The refund will be issued once the return is received, and may take 1-5 business days depending on the payment method.<br/> (However, if a refund is owed upon exchanging, the seller will deposit the amount into the refund bank account that was designated by the customer.)<br/> • Product exchanges, return conditions, and quality assurance are in compliance with the consumer dispute resolution standards of the Fair Trade Commission.<br/> • Refunds or compensations resulting from refund delays are in compliance with the Act on the Consumer Protection in Electronic Commerce, Etc.<br/> • If you have any questions regarding how fees are processed or returns/exchanges, please contact the customer care of the corresponding store or Zigzag's customer care.

[Exchange&Return Policy]

Returns/exchanges may not be possible in the following cases.<br/> • If it is over 7 days since the package was delivered<br/> • If the product was lost or damaged due to the customer's negligence<br/> *If there are signs of wear or laundering, stains, tears, or various fragrances such as from perfume or makeup<br/> *Products where components are broken or lost or if the label (tag) was removed<br/> • If the packaging was opened or damaged, so that the product value is significantly reduced (However, if the packaging was damaged in order to check the content of the product, this shall be excluded.)<br/> • If the product value is significantly reduced to the point where the product cannot be resold due to the customer's use, passing of time, or partial consumption<br/> • Products that are made-to-order after the customer confirmed the order (If irreparable damage is expected by the seller, and written consent is received regarding the fact that they can no longer exercise their right to cancel the order.)<br/> • If the packaging of a replicable product was damaged<br/> • If the actual color differs from the image due to differences in the screen of the smartphone or other device or monitor<br/> • If the initial products that are included (set items) or free gifts are missing or if the product tag, assurance certificate, or subsidiary materials, etc. are removed or missing<br/> • If a free exchange/return is requested to the reasons relevant to the manufacturer's circumstances (launch of a new product, updated product, etc.)<br/> • However, if there are issues after using the product, exchanges/returns may be requested through a discussion between the customer and the shop.

[Return/Exchange Ineligibility]

Kakao Style Co., Ltd. (hereafter "the company")<br/> operates a customer care to process any complaints or disputes<br/> regarding transactions that occurred through Zigzag<br/> between members and partner companies. If the company determines that the member's complaint or opinion is legitimate,<br/> they shall quickly handle the situation and investigate the cause of the complaint or dispute.<br/> They shall notify the member of the progress<br/> of the investigation within 3 business days,<br/> and notify them of the results or handling policy within 10 business days. * Matters related to consumer compensation or service-related matters shall be in compliance with the consumer dispute resolution standards of the Framework Act on Consumers.

Zigzag Service Dispute Processing Standards

• You may view the terms regarding transactions through the Terms of Use link at the bottom of the seller's information.<br/> • Contracts that were signed by a minor may be canceled by the minor or their legal representative if they did not receive permission from their legal guardian to sign such a contract.<br/> • When purchasing industrial items that require child protection packaging or items that are subject to a safety inspection in accordance with the Quality Control and Safety Management of Industrial Products Act, please check if the product completed a safety inspection or if the product uses child protection packaging.